Returns & Exchanges

At Saben, we want you to love your new purchase, which is why we offer a 14-day return period for all full-priced items. If your selection isn't quite right, we are happy to provide an exchange, store credit, or refund to ensure you find the perfect piece.

1

Check Eligibility

Ensure your item is in its original, unused condition with all tags attached and protective packaging intact within 14 days of delivery.

2

Request a Return

Visit our online returns portal with your order number and email address to select the items you wish to return and choose your preferred resolution.

3

Package Your Item

Securely pack your return in its original box or a similar protective mailer to prevent damage during transit, including your original packing slip.

4

Ship and Track

Affix the provided shipping label to your package and drop it off at your nearest carrier location, keeping your tracking receipt for peace of mind.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing